01635 870250

Currently experiencing serious Baldwin supply problems - CALL TO CHECK ACTUAL STOCK

Trading Terms

Ordering From Parts and Filters:

Browse through our catalogue and click on any items that you wish to buy and put them into the shopping basket. When you have made your selection, click on “checkout” You will then be asked to provide details so that we can process the order. Orders can only be sent to the billing address of the cardholder placing an order.

Minimum Order

Orders with a pre-postage value less than £50 will not be processed. We are primarily a commercial supplier and taking the time to pack one small filter for the general public is very costly for us.


Delivery schedule:

Most filter orders will be despatched within 1-3 working days. Please allow 3-5 days for deliveries of oil and engine parts within the UK. 5-7 days for Europe and 7-14 days Rest of World.

Lombardini spares may take 5-10 days.

Payment:

We accept payment by bank transfer, credit card and SagePay.

Packaging:

At Parts and Filters, we want you to receive your purchase in the same great condition it left us. We can assure you NO ONE takes better care of your purchases. In the unlikely event that an item should arrive damaged due to our negligence, simply return the item and a replacement will be mailed out as soon as stock is available.

Deliveries to UK mainland (inc. Northern Ireland)

For UK mainland deliveries, postage will be charged at cost PLUS a small fee for packaging and handling. The postage cost per item should be shown along side the item description, if it is not, please email Parts and Filters for a quote. Items mailed within the UK will normally be sent using UKMAIL. Parts and Filters reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate.

Overseas & non-mainland UK:

For overseas and non-mainland UK deliveries, postage will be charged at cost PLUS a small fee for packaging and handling. The postage cost per item should be shown along side the item description, if it is not, please email us at for a quote. Items mailed outside the UK will normally be sent Airmail and insured for £30.00. Heavier items may be sent Surface mail (if selected) and will normally be insured for £30.00. If a buyer requires enhanced insurance or an expedited service please email the above for a quote BEFORE placing your order. Parts and Filters reserves the right to replace any of the above services, without notice, for a similar or enhanced service, where we deem it to be more appropriate. Enhanced insurance up to a value of £200.00 starts at just £1.00 extra and is highly recommended.

Returns:

If you are not happy with your purchase, please return it to us within 7 days. We will make a refund, provided the goods are returned in perfect condition and in their original packaging. Please return the delivery note with the item and state the reason for the return. We do not refund postage costs unless an item arrives damaged due to our negligence.



Only taking Orders of £50 and above.

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